This totally depends on your diet and how much tea/coffee etc you drink. Normally, we recommend repeating a full course every 6 months and try to top up every 3 months with generally 5 days worth.

No whitening system will ever whiten veneers or crowns as they are made of porcelain. The whitening strips will whiten natural teeth but normally when a crown or veneer goes in, they are matched to the shade of the teeth around them. As you get older, your natural teeth darken a little so whitening every 6 months will brighten your natural teeth closer to the shade of the porcelain.

No, we do not recommend using the whitening strips while pregnant or breastfeeding but you can use our whitening paste, pen and mouthwash.

No, generally not. Higher percentages of hydrogen peroxide whitening systems that you can get at your local dentist’s may for a short time but at this low dose (less than 0.01%) sensitivity is generally not an issue. With that being said, you may have an awareness that you have had something on your teeth, but not sensitive.

Yes, Spotlight contains the ingredient hydrogen peroxide which is clinically proven to whiten teeth.

The longer strip is for your top teeth and the shorter strip is for your bottom teeth.

No, the strips are designed to be used for one hour every day for two weeks.

No, the strips have to be applied on natural teeth.

These white patches are called opacities which are on the teeth naturally and may become dehydrated during any whitening process. This is completely normal. We recommend using the strips in the evening time so by morning they will fade away.

Depending on the desired result, some people may require a second box. Make sure to use our whitening toothpaste and mouthwash in conjunction with our strips, to optimise results and to avoid smoking, tea, coffee, wine and rich foods such as curries.

If you wish to do a second box you can. Then top up maybe once or twice a week with a strip, it depends on your diet and lifestyle.

One or twice a week.

We advise people who are 18+ years to use our whitening strips. Below that age, you can use our whitening mouthwash, pen and toothpaste

Depending on how often you use it. It is ideal to be used on the go or as a top-up after your two-week whitening course.

Yes, our sonic toothbrush has three different speed settings. If you find you have sensitive teeth or gums then the ‘sensitive’ speed level is perfect for you. It ensures you are receiving an effective clean without being too harsh on your gums or teeth.

Yes, kids can use the sonic toothbrush - just make sure they’re using the sensitive setting.

Charge time is a full 15 hours for our sonic brush to ensure it lasts the 70-day battery life.

We advise people to change their toothbrush head every 3 months.

You can use it as your regular toothpaste as it contains fluoride which helps prevent tooth decay. It contains everything you need to protect against all of the most common dental issues along with whitening your teeth.

Use it twice daily; morning and night.

We recommend using our toothpaste as part of your normal oral care regime and during and after your two-week whitening course as it enhances and maintains whitening results.

Our whitening toothpaste contains the active whitening ingredient Hydrogen Peroxide, the same as our whitening strips - as well as all of our other whitening products. If you are looking to primarily whiten your teeth a few shades, we would advise starting off with our whitening strips and then using our toothpaste for whitening teeth to upkeep your pearly whites.

As dentists, we recommend the use of fluoride in your toothpaste as it is one of the only proven ingredients to reduce decay. Fluoride used twice daily has been proven to stop early decay and prevent future decay. As dentists, we recommend using toothpastes that have clinically proven active ingredients and fluoride is a key ingredient to incorporate into your oral care products.

No, as dentists we can only stand by a toothpaste that contains active ingredients such as fluoride as it prevents and reduces dental decay.

We generally advise 18+ years to use our toothpaste for whitening teeth.

We would advise using our Toothpaste for Gum Health and our whitening strips. You can now use our dental decoder on our website to see which products are most suitable for you - https://eu.spotlightoralcare.com/pages/dental-decoder-quiz-1

Yes, our Toothpaste for Total Care is suitable for children aged 7+ years.

You should brush your teeth twice a day for 2-3 minutes at a time. You don’t need to brush your teeth after each meal but some people prefer to. If you are, be careful not to overbrush or brush too harsh as this can lead to receding gums. If you are wearing metal braces, we would advise brushing your teeth after each meal.

Flossing is essentially just as important as brushing is. We should floss each day, it removes debris and food caught between your teeth that a regular toothbrush cannot reach.

Often, flossing can hurt because we are not doing it often enough! If you have inflamed or bleeding gums, you might need to start using products that contain clinically proven active ingredients that target this specific issue such as our Gum Health Toothpaste. If the problem persists, you should make an appointment to see your dentist, as you may require treatment.

If your gums hurt when you floss, be gentle with yourself and make it a daily habit to floss before bed and your gums should be feeling healthier in no time.

As a rule of thumb, we advise visiting the dentists twice a year for a check up and cleaning. You should get your teeth professionally cleaned every 6 months - this time frame varies for each individual (if you have braces you will need to get your teeth cleaned more often).

You can access your Customer Portal in two ways:
1) Click the unique Customer Portal link sent to you via email or SMS.

2) Log into your Spotlight Oral Care customer account on the website, then click on “Manage Subscriptions”. If you don’t have a customer account with us, create one here first.

If you don’t have a customer account with us yet, fill in the form here and follow the steps provided.

You can update or edit your shipping address by logging into your Spotlight Oral Care customer account on the website, then clicking “Manage Subscriptions”. On your Subscription Portal, click on the “Shipping addresses” tab to update your shipping address.

Yes, you can cancel your Subscription whenever you want. There is no minimum number of charges. However, in the event that a shipment is already on the way, you will be charged for this shipment. Make sure to cancel your subscription ahead of the renewal date.

We are sorry to see you go. Please share your questions or feedback at info@spotlightoralcare.com!

You can cancel your subscription by logging into your Spotlight Oral Care account on the website, then click on “Manage Subscriptions”. Once in the Subscription portal, click on the “Subscriptions” tab to manage, add or cancel your Spotlight Oral Care subscriptions.

Please note that shipments in transit at the time the cancellation is processed will be due.

Yes. Skipping your next delivery can be useful if you have a lot of product currently or if you’ll be away on the next delivery date.

To do so, log into your Spotlight Oral Care account and click on the “Manage Subscriptions” button. Click on the “Upcoming orders” tab to see all upcoming deliveries for your subscriptions. To skip a delivery, click ‘Skip’ to the right of each order.

No, it is not possible to use a coupon code to purchase a subscription or to purchase a subscription at a discounted price.