Frequently Asked Questions
Spotlight uses the active ingredient hydrogen peroxide which is clinically proven to whiten teeth. Spotlight is also clinically proven. In saying this there are many factors that may contribute to the rate of whitening to your teeth.
1. If you consume large amounts of tea & coffee before or during your whitening process this will affect the whitening rate, as they contain tannins that stain your teeth.
2. Avoid dark coloured foods such as curries, anything tomato-based and chocolate as these also promote staining to occur. We normally recommend avoiding dark coloured foods and liquids, especially during the 2-week whitening course.
3. Smoking - smoking contributes to staining of the teeth as nicotine, tar and other chemicals stain the teeth.
4. Condition of enamel - if you have damage to your enamel, over time, dentine becomes exposed - which is yellow in colour.
5. If you haven't visited your dentist in 6 months, you may have a build up of plaque and tartar that stops the active ingredients in the strips from penetrating onto the enamel which will result in a less that ideal whitening treatment. Please ensure to see your dentist and hygienist regularly.
Depending on the results a person wants to achieve, they may require a second box. I hope this information helps.
This totally depends on your diet and how much tea/coffee etc you drink. Normally, we recommend repeating a full course every 6 months and try to top up every 3 months with generally 5 days worth.
No whitening system will ever whiten veneers or crowns as they are made of porcelain. The whitening strips will whiten natural teeth but normally when a crown or veneer goes in, they are matched to the shade of the teeth around them. As you get older, your natural teeth darken a little so whitening every 6 months will brighten your natural teeth closer to the shade of the porcelain.
No, we do not recommend using the whitening strips while pregnant or breastfeeding but you can use our whitening paste, pen and mouthwash.
No, generally not. Higher percentages of hydrogen peroxide whitening systems that you can get at your local dentist’s may for a short time but at this low dose (less than 0.01%) sensitivity is generally not an issue. With that being said, you may have an awareness that you have had something on your teeth, but not sensitive.
Yes, Spotlight contains the ingredient hydrogen peroxide which is clinically proven to whiten teeth.
The longer strip is for your top teeth and the shorter strip is for your bottom teeth.
No, the strips are designed to be used for one hour every day for two weeks.
No, the strips have to be applied on natural teeth.
These white patches are called opacities which are on the teeth naturally and may become dehydrated during any whitening process. This is completely normal. We recommend using the strips in the evening time so by morning they will fade away.
Depending on the desired result, some people may require a second box. Make sure to use our whitening toothpaste and mouthwash in conjunction with our strips, to optimise results and to avoid smoking, tea, coffee, wine and rich foods such as curries.
If you wish to do a second box you can. Then top up maybe once or twice a week with a strip, it depends on your diet and lifestyle.
Once or twice a week.
We advise people who are 16+ years to use our whitening strips. Below that age, you can use our whitening mouthwash, pen and toothpaste (with adult supervision)
Yes, our whitening strips are specifically designed for those with sensitive teeth or gums. Keep an eye on your gums for sensitivity, if you find they are sensitive try using our toothpaste for sensitive teeth.
The shape and size of the strips have been specifically designed to cater to the anatomical differences between men and women in order to deliver the maximum impact. They are formulated the exact same way as the original strips meaning that they do contain hydrogen peroxide.
Teeth Whitening Pen
Depending on how often you use it. It is ideal to be used on the go or as a top-up after your two-week whitening course.
If you’re looking to whiten your teeth, we recommend using a course of whitening strips and use the pen as a top-up or for getting rid of daily stains from tea, coffee, red wine or any dark coloured foods such as curries, chocolate or anything tomato-based
We see this product as a handbag hero that can be used on the go or as a top up for getting rid of daily stains
Your teeth do not need to be brushed before using our Pen for Whitening Teeth. We see this product as a handbag hero that can be used on the go or as a top up for getting rid of daily stains.
The whitening pen actively dissolves stains to whiten teeth, the results are immediate.
Professional LED Teeth Whitening System
They contain a combination of Hydrogen Peroxide and PAP for enhanced whitening and Hydroxyapatite for remineralising your teeth. These active ingredients are activated by the LED light.
No, there is no difference in Hydrogen Peroxide levels but these strips contain additional active ingredients such as PAP to whiten your teeth effectively.
- Teeth Whitening Strips Ingredients: PVP, Glycerin,Hydroxypropyl Methyl Cellulose, Water, Alcohol, Phthalimidoperoxycaproic acid (PAP), Hydroxyapatite, Disodium EDTA, Sodium Chlorite, Sodium Hydroxide, Menthol, Hydrogen Peroxide
- PAP Pro Teeth Whitening Pen Ingredients: Water (Aqua), Glycerin, Cellulose Gum, Hydroxypropyl Methyl Cellulose, Phthalimidoperoxycaproic acid (PAP), Disodium EDTA, Sodium Chlorite, Menthol, Sodium Hydroxide, Hydrogen Peroxide
No, the strips, pen and light are all enamel safe. The PAP Pro Strips contain the ingredient Hydroxyapatite which is amazing for remineralising enamel.
No, our new PAP Pro Teeth Whitening Strips have been specifically designed to be activated by our LED Teeth Whitening Device. They contain Hydrogen Peroxide and PAP which when combined lifts stains when activated by light.
Yes. You can apply the PAP Pro Teeth Whitening Pen and use the LED for the recommended time to activate the whitening ingredients in our pen formulation.
Anyone over the age of 16. This is not suitable for children, pregnant or breastfeeding patients.
Unfortunately, this product is not suitable if you are pregnant or breastfeeding.
Yes, our sonic toothbrush has three different speed settings. If you find you have sensitive teeth or gums then the ‘sensitive’ speed level is perfect for you. It ensures you are receiving an effective clean without being too harsh on your gums or teeth.
Yes, kids can use the sonic toothbrush - just make sure they’re using the sensitive setting.
Charge time is a full 15 hours for our sonic brush to ensure it lasts the 70-day battery life.
We advise people to change their toothbrush head every 3 months.
Our Spotlight Sonic Toothbrush has three different settings - Sensitive, Clean and White. Each has a different level of speed to ensure that you are comfortable while brushing your teeth. The high-frequency and brush movements ensure that both your toothpaste and oxygen is reaching those little spaces between your teeth that can be hard to get to. This technique ensures your teeth are receiving the best clean possible and the sonic brush does all the work for you.
Sonic Toothbrush for Children
It is suitable for children aged 2+
We would recommend our Toothpaste for Children which contains the key active ingredient Fluoride and has a mild minty taste.
The Sonic Toothbrush timer works by pausing briefly every 30 seconds for each quarter of the mouth and turning off fully when the 2 minute brushing time has elapsed.
Charge time is a full 15 hours for our sonic brush to ensure long-lasting battery life.
We all know that we should floss everyday but it can be difficult to reach all aspects. A water flosser is a smarter, easier way to floss. It has a rotating head which makes it much easier to floss. A water flosser removes bacteria from deep between the teeth and below the gum line where traditional brushing and flossing cannot reach, whilst stimulating the gum tissue to improve blood flow and circulation.
Water flossing provides an effective way of flossing where traditional flossing is not possible- whether it be dental braces, bridges, crowns implants and periodontal pockets.
A Water Flosser is for absolutely everyone! If you struggle using traditional floss or simply want to improve your oral health. We particularly recommend a Water Flosser for people with braces, bridges, implants, crowns, periodontal pockets. It's suitable for anyone who wants a cleaner, fresher mouth.
We recommend using the water flosser before brushing your teeth to dislodge food and plaque which can then be effectively brushed away when brushing your teeth.
Use your water flosser at least once a day, more often if you wear braces or have orthodontic work.
- Open the bottom of the water tank
- Extend the body of the water flosser
- Fill the water tank with lukewarm water and close the seal shut
- Before turning on the water flosser:
- Place the tip inside your mouth while leaning over the sink and aim the tip at the gumline
- Turn on the water flosser
- Start on the outside of your top teeth and work your way from the top back tooth on the top right all the way around to the outside of the upper left back tooth
- Start again on the inside of the upper right back teeth and work your way from the back tooth on the right all the way around to the inside of the upper left back tooth
- Spray water along the gumline, pausing briefly between each tooth.
- Top tip! Partially close your mouth to minimise water splashing, letting the water flow out of your mouth into the sink.
30 minutes (2 minutes for each use)
If you use your water flosser once a day or less, it is recommended you charge it overnight, once a week. If you use it twice a day or more, charge the unit more frequently.
Do not run the battery down completely as this may shorten the lifespan of the batteries.
We advise charging the unit for 6 hours prior to first use. Insert the cable into the unit and insert the adapter into the power outlet. Unplug the charging cable from the unit prior to filling with water and during use.
It will flash red when it needs to be charged.
Green LED light indicates fully charged. The battery will turn off automatically when fully charged. When left to charge, do not place near metal objects or water to avoid danger.
If you have tried to charge your water flosser and it is still failing to work, please contact our customer care team on eu.spotlightoralcare.com
It comes with 3 different modes to suit your flossing needs.
This continuous spray mode removes plaque and food residue with superior efficiency for that deep clean.
If you have sensitive teeth and gums, the soft mode will give you a gentler yet thorough clean.
Pulse mode will massage your gums and clean between your teeth with 3 sprays per second.
1500 pulses per minute and a water pressure of between 80 - 160 psi.
Press the start button for 3 seconds to power on your water flosser. To select the mode you require, quickly press again. Once for normal mode, twice for soft mode and three times for pulse mode. The LED indicator light will change to the selected mode. Press the button for 3 seconds to power off. The water flosser will automatically shut down after 2 minutes of operation.
Due to lack of use the battery will enter a dormant state. Please allow up to 10 minutes for indicator light to show.
Hard water deposits may build up in your unit, depending on the mineral content of your water. If left unattended, this may hinder performance. Clean internal parts by adding 2 tablespoons of white vinegar to a full reservoir of water. Point the tip into the sink, turn off the unit and run until empty. Rinse by repeating with a full reservoir of clean water. Repeat this process every 1-3 months to ensure optimal performance.
Replace tips every 6 months. Replace orthodontic tips and periodontal tips every 3 months or when you see the tip beginning to wear.
Yes, we advise starting with the ‘soft mode’ this will give you a gentler yet thorough clean.
Suitable for use for children over 6 years of age, under adult supervision
Yes, the water flosser is suitable for anyone who wants a cleaner, fresher mouth. The water flosser improves gum health by reducing bacteria below the gumline.
Yes, one of the main reasons for receding gums is gum inflammation. Using a water flosser is a really gentle but thorough way of keeping your gums clean and a way of reducing the risk of gum recession
Yes we ship internationally
3 pin plug
We recommend placing the tip into your mouth while leaning over the sink. Partially open your mouth before turning the water flosser on so the water can flow freely into the sink. Leave the tip in your mouth while the unit is on to avoid mess.
We don't recommend using the water flosser for anything other than flossing your teeth and cleaning your tongue
Yes, the water flosser is excellent to access difficult to reach areas around braces, bridges and orthodontic work
If used correctly, the water flosser will not damage gums. We always recommend to see your dentist regularly to ensure full oral health
Plaque is what forms on teeth and it takes three weeks to harden into tartar. Once tartar forms you will need to visit your dentist or hygienist to remove tartar with special instruments. By using a water flosser you are working to prevent the formation of tartar by removing the build-up of plaque.
We do not recommend this for hygiene reasons
A lot of patients find regular flossing uncomfortable. This may be due to inflammation if you haven't flossed before or you may be flossing too roughly. Always check with your dentist if you have inflammation or any pain.
Yes, water flossers can remove bacteria from beneath the gum line and in between the teeth improving oral health and bad breath. The spoon-like shape of our tongue scraper tip effectively removes bacteria from the tongue to help prevent bad breath. Place the tongue scraper in the centre of your tongue, half-way back. Turn the power on and gently pull the tip to the front of your tongue with light pressure.
The buildup of plaque can lead to the teeth appearing more yellow. Plaque has a yellow colour. Water flossing helps remove plaque which will prevent build up of plaque.
The most common cause of bleeding gums is inflammation. You may notice your gums bleed when you first use a water flosser. This is usually due to gum inflammation and the fact that you are now cleaning areas which will reduce inflammation. The best way to overcome this is to use the soft mode to begin with and gradually increase to the normal and pulse mode. Any discomfort and/or bleeding will disappear as your gum health improves. We recommend seeing your dentist and hygienist regularly to ensure overall good oral health
Two tanks should do the full mouth.
The unit should start again when stopped mid use, you just need to press and hold the button for a long second.
The orthodontic tip is designed to be used on any orthodontic appliance. We often find food and plaque getting caught around permanent retainers (bars). I would recommend using the brush tip along the bar (at the back of the teeth) and the regular tip at the front of those teeth.
We would recommend the periodontal tip as it has the most targeted nozzle.
Smile Rejuvenation System (SRS)
1 X Micro-Needling Roller
4 X Micro-Needling Tips
1 X Pro Regeneration Serum x 1
4 X Lip Sheet Mask
Sodium Hyaluronate and Acetyl Hexapeptide-8
The Smile Rejuvenation System is a 3-step at-home micro-needling system for smile enhancement & fine line minimisation. The Smile Rejuvenation System is a safe, easy-to-use, clinically approved system which combines micro-needling therapy with a peptide-enriched serum and hyrdation-boosting tip mask to minimise the appearance of fine lines around the mouth.
As dentists, when working with patients, Dr. Lisa and Dr. Vanessa look at the overall smile profile, which includes the skin and muscles surrounding the mouth. This at-home system works to support and nourish every aspect of this area, enhancing and rejuvenating your entire smile to its best. This system continues on the Spotlight oral Care mission to bridge the gap between oral health and oral beauty.
Working synergistically to promote healthy, glowing skin, 3000 dissolving micro-needles, rich in Sodium Hyaluronate and Acetyl Hexapeptide-8, penetrate deep into the skin layers, delivering active ingredients fast and effectively. The process of micro-needling creates tiny, painless micro-channels in the skin. This unique dissolving micro-needle technology delivers plumping Sodium Hyaluronate and a skin-firming peptide deep into the skin layers. This enables the active ingredients of the highly concentrated, peptide-enriched, Pro Regeneration Serum to be penetrated even deeper into the skin around the mouth, promoting a smoother, plumper and more radiant appearance, enhancing your smile overall. Finally, the specially formulated Lip Masks lock in moisture and plumping effects for long-lasting results.
The process of micro-needling creates tiny, painless micro-channels in the skin. This unique dissolving micro-needle technology delivers plumping Sodium Hyaluronate and a skin-firming peptide deep into the skin layers.
Plump perioral lines
Hydrate & minimise sad clown lines
Works with collagen and elastin to tighten and firm the jawline
Nourishes lateral cheek lines with active ingredients
Works to reduce the appearance of chin's fine lines
Replenishes hydration to fill hypermobile chin lines
This 3-step programme helps to plump, revitalise and firm skin around the mouth and lips, enhancing your smile for long-lasting results.
Anyone who wants to hydrate and rejuvenate the skin around their smile.
It's a dehumidifier to capture moisture. You should discard it once you open the packaging.
The redness is due to the micro-needles stimulating the skin, also known as the ‘needling effect’. This varies from different skin types when it is exposed to the dissolving microneedles, but the redness will subside after. Please note that the redness of this skin occurs even when you use a scrub for exfoliating.
Once you apply the serum the redness will subside.
2-3 drops should be sufficient.
We recommend using the system once every quarter.
Yes, this system has been specifically designed for the smile area but is safe to use all over the face.
Yes, the serum can be used every day.
An irritated/acne-prone or dry skin may have a longer recovery time after use. Users should observe the condition of their skin to determine whether to use it or not.
Not recommended for use.
We recommend using the system at night time to avoid sun exposure directly after use. Only use the products included in this system. SPF can be worn the following day.
This kit comes in our 100% recyclable cardboard box.
At night time to avoid direct contact with the sun, and after cleansing the skin.
No, all of our products, including the products in this Smile Rejuvenation System, are free from all toxic ingredients including sulphates, microbeads, palm oils, parabens, triclosan, DEA, alcohol and SLS, and our formulations are never tested on animals.
Yes, all of our products are vegan-friendly and cruelty-free.
You can use it as your regular toothpaste as it contains fluoride which helps prevent tooth decay. It contains everything you need to protect against all of the most common dental issues along with whitening your teeth.
Use it twice daily; morning and night.
We recommend using our toothpaste as part of your normal oral care regime and during and after your two-week whitening course as it enhances and maintains whitening results.
Our whitening toothpaste contains the active whitening ingredient Hydrogen Peroxide, the same as our whitening strips - as well as all of our other whitening products. If you are looking to primarily whiten your teeth a few shades, we would advise starting off with our whitening strips and then using our toothpaste for whitening teeth to upkeep your pearly whites.
As dentists, we recommend the use of fluoride in your toothpaste as it is one of the only proven ingredients to reduce decay. Fluoride used twice daily has been proven to stop early decay and prevent future decay. As dentists, we recommend using toothpastes that have clinically proven active ingredients and fluoride is a key ingredient to incorporate into your oral care products.
We advise people who are 16+ to use our whitening toothpaste. Those aged 12+ can use with adult supervision.
We would advise using our Toothpaste for Gum Health and our whitening strips.
Yes, our Toothpaste for Total Care is suitable for children aged 7+ years.
They are made from hydrated silica beads.
Oral Care Hygiene
You should brush your teeth twice a day for 2-3 minutes at a time. You don’t need to brush your teeth after each meal but some people prefer to. If you are, be careful not to over-brush or brush too harsh as this can lead to receding gums. If you are wearing metal braces, we would advise brushing your teeth after each meal.
Flossing is essentially just as important as brushing is. We should floss each day, it removes debris and food caught between your teeth that a regular toothbrush cannot reach.
Often, flossing can hurt because we are not doing it often enough! If you have inflamed or bleeding gums, you might need to start using products that contain clinically proven active ingredients that target this specific issue such as our Gum Health Toothpaste. If the problem persists, you should make an appointment to see your dentist, as you may require treatment.
If your gums hurt when you floss, be gentle with yourself and make it a daily habit to floss before bed and your gums should be feeling healthier in no time.
As a rule of thumb, we advise visiting the dentists twice a year for a check up and cleaning. You should get your teeth professionally cleaned every 6 months - this time frame varies for each individual (if you have braces you will need to get your teeth cleaned more often).